Resume
Experience
2020 - Present
SENIOR PRODUCT OWNER
Westpac Bank
Sydney
Responsible for the development and delivery of the regional brands quarterly mobile app releases for iOS and Android. I led a scrum team to ensure business initiatives are met and plan each quarterly program increment, to ensure the maximum team velocity is utilised. During each program increment I engage multiple stakeholders to ensure the correct governance framework is met. I have worked on multiple additional projects assigned to me that were delivered across Internet and Mobile banking releases. Post implementation I am responsible for monitoring of results and feedback and would work on planning the resolution to any outstanding issues. Whilst in the Senior role I also acted as a Mentor to newer Product Owners, training and guiding newer members of the team.
2019 - 2020
DIGITAL PRODUCT OWNER
Volt Bank
North Sydney
Responsible for the development and delivery of Volt Bank’s Internet Banking Platform and mobile banking app. Working closely with external vendors and internal stakeholders, my main responsibility is to take business initiatives and manage their development from ideation to production deployment. I led multiple agile scrum teams through development and ensure their efficiency to maximise productivity by assisting them with cross functional dependencies. I helped prepare and document business requirements through development of user stories. To ensure that delivery timelines are met I managed and prioritised the scrum teams backlog and roadmap. I worked closely with the scrum teams to assist with workload by pitching in with tasks such as user story testing.
2017 - 2019
SENIOR MANAGER
Westpac Bank
Sydney
Responsible for ensuring Digital Sales pathways on all Westpac banking group brands and platforms are working as intended to help maximise the number of digital sales month on month. Helped prevent missed sales opportunities by working closely with the multiple IT support teams end to end in analysis and delivery of code changes to fix known issues with sales pathways. Assisted the Sales delivery team with data analysis/investigations and ensuring there are minimal to no impact to current sales pathways through post implementation verification.
Education and certification
WESTERN SYDNEY UNIVERSITY
Bachelor of Computer Science
Kingswood, NSW
CERTIFIED SCRUM PRODUCT OWNER
Scrum Alliance
Expires June 2025
Professional skillset
Relationship Management
Feature readiness
Customer focus
Service delivery
Prioritisation of backlog
Release implementation
Product Management
Business needs analysis
Requirements design
Problem solving
Stakeholder management
Agile experience
Process improvement
PIV testing
Web and mobile apps